French & German-Speaking Customer Service Advisor
Easy ApplyPosted
French & German-Speaking Customer Service Advisor, North Manchester Based.
Monday to Friday, 36.5 hours per week – with an early Friday Finish.
Responsibilities
- Manage incoming calls and emails from French and German-speaking customers and Sales Managers
- Respond to website and inbox queries professionally and efficiently
- Process orders from French and German-speaking countries
- Support order processing for other markets during busy periods
- Book pallets and parcels via courier systems when required
- Collaborate with internal departments on occasional tasks and projects
Essentials
- Minimum 3 years’ experience in an Export/ Customer Service role, with familiarity exporting products
- Fluent in both French and German (written and spoken)
- Excellent time management and communication skills
- Working knowledge of Dynamics 365, CRM systems, or SAP will prove a strong advantage
*Excellent Company Benefits package including competitive holiday allowance, product discounts and free onsite parking*
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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